General Storage Information

  • We recommend that you always store your goods with a member of the Texas Self Storage Association (TSSA)TSSAlogo
  • Use the best lock possible to protect your valuables. We recommend a disc lock.
  • Insurance is the responsibility of the customer. It is always a good idea to insure the goods you are intending to store. A Storage Insurance Brochure is included in your move in packet. Before you buy insurance from Tenant One, check with your own agent, because sometimes your homeowner’s or renter’s policy will cover you at no extra charge.
  • Do not store hazardous or toxic materials OR flammable liquids or gases OR foods. If you are not sure you should store something, ask the staff or check your contract in paragraph 36 A-F.
  • Remember that only the tenant is legally entitled to enter the storage space unless other arrangements have been made with the facility. For example, if you want friends an members of your family to use your storage space, you must list them under access rights on the rental agreement.
  • Visit your self-storage space on occasion to check the condition of your possessions; occasionally move or shift your goods so that you see all sides of them. Report any problems immediately.
  • When moving out of storage, give at least 10 days written notice. Take everything and don’t leave any trash. Leave the unit in broom-clean condition. Remove your lock, put the unit door down and notify the management that you have moved out.
  • If storing bedding, clothing or furniture covered in fabric, be certain that everything stored is dry, as any moisture may cause mildew. If you move during rain, dry off your goods before placing them into storage. Do not store anything that is wet; moisture is not good for virtually all property or goods.